FAQs

Order (6)

When you made the payment, we will send you the order confirmation and the payment confirmation from PayPal. After receiving your order, we need 2-7 business days to prepare and print your order. When the package ships out, you will receive the tracking via email.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Once you place an order, your order will immediately enter the queue for production. If you request cancellation within 2 hours, we will cancel your order for free. If you change order information(such as size, image, design, pattern) or cancel your order after 2 hours, and it is in production, we will charge a 20% fee for canceling or changing. Since each of our products is one-of-a-kind and made just for you, please double check your order info before order. If you have any questions, please send us an email ([email protected])

Category: Order

Comment on this FAQ

Your email address will not be published. Required fields are marked *

YesitCustom accepts Paypal as payment options.
• PayPal is the world’s trusted way to pay and get paid online. We accept Paypal payments, Visa, MasterCard via Paypal payment system.
• You can safely enter your credit card number via our secure server and purchase directly on yesitcustom.com.

Category: Order

Comment on this FAQ

Your email address will not be published. Required fields are marked *

– We only change the shipping address before sending the parcel out.
– To change your shipping address, please contact Our Customer Service via email at [email protected]
• Title/Subject: Changing Address of Order #…
• Content: new correct shipping address confirmation.

Category: Order

Comment on this FAQ

Your email address will not be published. Required fields are marked *

If the product arrives defective, wrong, or missing we will arrange a reproduction and ship it out for free. Please send us an email ([email protected]) with your order number, picture and kindly explain the problem.
Please note that whatever size, color, and style If the incorrect size, color or size sent out to you, YesitCustom is not responsible for replacing these items.

Category: Order

Comment on this FAQ

Your email address will not be published. Required fields are marked *

You can check the shipping status of your order by clicking on Track Your Order. You will also receive a confirmation email with a tracking link once your order is shipped out. Please check it frequently to avoid any problems occurring during transit to you.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Product (2)

You can use the search tool at the menu bar, type the keyword of the product. Or contact our Customer Service Team via email [email protected] for references.

Category: Product

Comment on this FAQ

Your email address will not be published. Required fields are marked *

  1. Unisex T-Shirt

    1. 5.3-ounce, 100% cotton (99/1 cotton/poly (Ash) & 90/10 cotton/poly (Sport Grey)
    2. Seamless double-needle 7/8
    3. Taped neck and shoulders; Tearaway label
    4. Decoration type: Digital Print
  2. Ladie’s T-Shirt

    1. 100% preshrunk cotton; Ash Grey 99% cotton, 1% polyester
    2. Feminine ½ inch rib mid scoop neck; sideseamed with slightly tapered Missy fit
    3. Double-needle stitching throughout; seamless rib at neck
    4. Decoration Type: Digital Print
  3. Long Sleeve T-Shirt

    1. 6.1-ounce, 100% cotton
    2. Ash is 99% cotton, 1% poly; Sport Grey is 90% cotton, 10% poly; Dark Heather is 50% cotton, 50% polyester
    3. Double-needle neck, sleeves and hem; Unisex sizing; consult size chart for details
    4. Decoration type: Digital Print
  4. Unisex Hoodie

    1. 8 oz 50/50 cotton/poly
    2. Air jet yarn creates a smooth, low-pill surface
    3. Double needle stitching; Pouch pocket; Unisex sizing
    4. Decoration type: Digital Print
  5. Unisex Sweatshirt

    1. 8 oz; 50% cotton/50% polyester
    2. Air jet yarn for a softer feel and no pilling
    3. 1×1 athletic rib cuffs and waistband with spandex; Double-needle stitching
    4. Decoration type: Digital Print
  6. Premium T-Shirt

    1. 4.3 oz, 100% combed cotton jersey
    2. Heather Gray 90% cotton/10% polyester; Fabric laundered
    3. 32 singles for extreme softness; 1×1 baby rib-knit set-in collar
    4. Decoration type: Digital Print
  7. Ladie’s Tank Top

    1. 4 oz, 60% combed ring-spun cotton/40% polyester jersey
    2. 30 singles
    3. Fabric laundered for reduced shrinkage; Runs small, we suggest ordering up
    4. Decoration type: Digital Print
Category: Product

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Shipping & Delivery (11)

When you made the payment, we will send you the order confirmation and the payment confirmation from PayPal. After receiving your order, we need 2-7 business days to prepare and print your order. When the package ships out, you will receive the tracking via email.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

At this time we don’t offer expedited service. We work as fast as we can to get all orders out as soon as possible, but can’t guarantee your items will arrive by a certain day because all of our products are freshly made to order.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

– When the tracking site marked that your package was delivered but you have not received it yet. Please re-check your provided address/ mailbox or contact the local post office first to get the item.
– If you have not found the item after re-checking it all, please contact our Customer Support Team via email [email protected] to get best guidances.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

You can check the shipping status of your order by clicking on Track Your Order. You will also receive a confirmation email with a tracking link once your order is shipped out. Please check it frequently to avoid any problems occurring during transit to you.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Normally, you can expect a shipping update on your order after 1-2 business days on the shipping website. You can see real-time updates by clicking on Track Your Order. If you do not see any activity on your tracking number after 2 business days, please email us at [email protected] and we’ll investigate and notify you of the latest information.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

• Please refer to the shipping policy in order to get our production timeframe. Your order will be shipped out right after production.
• After your order has been prepared for the shipping process, you will receive a notification of shipment which is included the tracking number.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

You’ll receive a confirmation after placing the order and a notification when the order’s ready to be shipped out. Please contact our Customer Support Team via email [email protected] to ask about your order status if you didn’t receive the confirmation from us.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

– We only change the shipping address before sending the parcel out.
– To change your shipping address, please contact Our Customer Service via email at [email protected]
• Title/Subject: Changing Address of Order #…
• Content: new correct shipping address confirmation.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Yes, we do! We offer free standard shipping for all orders over $75. But you have to input this coupon to enable the free shipping method. Code: FREESHIP75

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Your item(s) is what matters when it comes to how long the shipping will take. We will ships out the product from our suppliers in many countries, please refer to the link attached for more detailed information.

For more information about shipping time here 

Comment on this FAQ

Your email address will not be published. Required fields are marked *

We currently offer worldwide shipping. Feel free to contact us at [email protected] with questions relating to shipping to specific destinations.

Comment on this FAQ

Your email address will not be published. Required fields are marked *

Load More